Customers & products
The rail technology markets in which Vossloh operates have some particularities resulting among other things from the historical development of rail as a mode of transport. In the majority of these markets, the rail infrastructure and numerous rail transport operators are still state-owned. Vossloh鈥檚 potential customers are therefore companies the investment scope of which can also be influenced by political specifications. Building and maintaining rail routes and purchasing and maintaining the rolling stock are costly, as rail transport operators are required to comply with extensive technical, logistical and legal provisions. The number of potential Vossloh customers is therefore limited. Furthermore, safety is elementary when it comes to the (mass) transportation of people and goods. rail performs well in this respect in comparison to other modes of transport. The safety of its products and services and customer satisfaction are therefore key nonfinancial performance indicators for Vossloh.